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Customer Service Training

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Little Red Book of Selling: 12.5 Principles of Sales Greatness Little Red Book of Selling: 12.5 Principles of Sales Greatness
Author: JEFFREY GITOMER


Rating: 4.5 out of 5 stars 135 reviews
Sales Rank: 15,998
Category: eBooks
ASIN: B000WH7PCC
Publication Date: September 25, 2004
Sales and Service for the Wine Professional Sales and Service for the Wine Professional
Author: Brian K. Julyan

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Rating: 4.0 out of 5 stars 15 reviews
Sales Rank: 30,119
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Publication Date: April 25, 2008
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Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
Authors: Stephen C. Lundin, John Christensen, Harry Paul

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Rating: 4.0 out of 5 stars 23 reviews
Sales Rank: 28,406
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ASIN: 0786868163
Publication Date: January 2, 2003
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Managing Customer Relationships: A Strategic Framework Managing Customer Relationships: A Strategic Framework
Authors: Don Peppers, Martha Rogers

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Rating: 5.0 out of 5 stars 7 reviews
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ASIN: 047148590X
Publication Date: April 19, 2004
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The World of Customer Service The World of Customer Service
Author: Pattie Gibson-Odgers

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What's the Secret: To Providing a World-Class Customer Experience What's the Secret: To Providing a World-Class Customer Experience
Author: John R. DiJulius

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Rating: 5.0 out of 5 stars 7 reviews
Sales Rank: 32,669
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ASIN: 0470196122
Publication Date: May 2, 2008
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Marketing 3.0: From Products to Customers to the Human Spirit Marketing 3.0: From Products to Customers to the Human Spirit
Author: Philip Kotler


Rating: 4.0 out of 5 stars 11 reviews
Sales Rank: 13,653
Category: eBooks
ASIN: B003F8S7N6
Publication Date: March 30, 2010
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
Author: Jeff Howe

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ASIN: 0307396215
Publication Date: September 15, 2009
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Marketing For Dummies Marketing For Dummies
Author: Alexander Hiam

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Rating: 4.0 out of 5 stars 18 reviews
Sales Rank: 41,972
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ASIN: 047050210X
Publication Date: October 5, 2009
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The Big Book of Customer Service Training Games (Big Book Series) The Big Book of Customer Service Training Games (Big Book Series)
Authors: Peggy Carlaw, Vasudha Deming

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Rating: 4.5 out of 5 stars 27 reviews
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ASIN: 0070779740
Publication Date: September 1, 1998
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